Legal document

Terms and conditions

These terms explain the general scope of the site and initial conversations with Innova Logística IA. Each pilot, implementation, or recurring operation requires its own written scope and conditions.

Nature of the service

  • Innova Logística IA is a boutique consulting practice that designs, implements, and operates AI workflows for foreign trade.
  • The site describes potential services; it is not a binding offer, official opinion, or legal, fiscal, customs, or regulatory advice.

Human responsibility

  • AI prepares, compares, alerts, and documents; the client, customs broker, classifier, accountant, or responsible advisor reviews and decides.
  • Innova does not sign with the client's e.firma, does not automatically file procedures with authorities, and does not issue final tariff classification criteria.

Discovery and PoC

  • The initial discovery identifies a candidate workflow, required data, risks, and a possible first measurable PoC.
  • Results, timelines, or impact are validated with a real sample and acceptance criteria; permit approvals or savings percentages are not guaranteed.

Data, confidentiality, and third parties

  • Before processing operational documents, scope, owners, retention, confidentiality, and involved tools are agreed.
  • The client should avoid sending sensitive information until there is a clear agreement to process it.

Use of the site

  • Content is provided for informational purposes and may change as services, pilots, and operating framework evolve.
  • If a contractual condition contradicts this page, the contract, SOW, or client-specific agreement will prevail.