Legal document

Privacy notice

This notice summarizes how Innova Logística IA handles data received through the website, discovery agent, forms, email, or commercial conversations. The first discovery can be done without sending sensitive documents.

Controller and contact

  • Innova Logística IA acts as controller of data sent to request information, prepare an initial discovery, or evaluate a PoC brief.
  • For access, rectification, cancellation, opposition, or other privacy questions, use the public contact email shown on the site.

Data we may collect

  • Name, email, company, role, operation type, pain area, approximate volume, urgency, agent conversation, and a general process description.
  • We do not request e.firma, fiscal passwords, bank data, or sensitive documents for the first conversation.

Purposes

  • Respond to requests, prepare an initial brief, evaluate whether there is a candidate workflow, send internal discovery reports, and follow up commercially.
  • Improve website content and service clarity without selling personal data or using it to train public models.

Operational documents

  • If a discovery advances to a pilot, any invoice, packing list, BL/AWB, Carta Porte, customs file, certificate, or evidence is handled under written scope, owners, and retention terms.
  • Legal, customs, fiscal, regulatory, or tariff decisions remain under the responsibility of the client and their authorized advisors.

Providers and changes

  • We may use hosting, database, AI model, transactional email, and analytics providers to operate the site and handle requests.
  • Any relevant change to this notice will be published on this page. The contractual version for each pilot may include additional conditions.